Complaint
Posted 3/5/2012
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1 Review
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0 Question
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63 Profile Views
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0 Answer
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Trustlinker since 03/05/12
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VPI is a SCAM
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VPI happily took my money each month for 15 years. Now after the sadness of having to put my cat to sleep they drop me like a hot potato! I submitted approximately $1,300.00 worth of claims and was reimbursed approximately $250.00. When I question... Read More »
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Complaint
Posted 1/7/2012
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 01/07/12
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VIP pet insurance is scam
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Scam!
Don't even think about buying a pet insurance from them.
They won't tell you uncovered lists.
Cancer endorsement plan?
Yea! They pays only uncommon cancers, but they won't tell you until my dog died by cancer.
Of course, they paid me nothin... Read More »
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Complaint
Posted 8/23/2011
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 08/23/11
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Review 8/23/2011
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We paid these guys premiums for 2 years and then my Rabbit has little bump from a fall. We take the rabbit in since he stopped eating [just to be sure] and specifically told the Vet to only complete what is covered by VPI. They provided the right... Read More »
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Complaint
Posted 8/4/2011
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2 Reviews
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0 Question
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235 Profile Views
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0 Answer
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Trustlinker since 08/04/11
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Honolulu, HI
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Review 8/4/2011
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VPI Insurance is a terrible insurance company. They take your monthly premiums but will find any method possible to avoid reimbursing you for a claim.
I submitted all my medical records for my 8-year old Boxer to get him approved. Everything wen... Read More »
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Complaint
Posted 5/25/2011
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 05/25/11
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Review 5/25/2011
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Each month we pay $50 a month for 9 years for the premium VPI coverage. Each time we take our dog into the vet, we are responsible for the whole bill. My wife and I take the invoice from the vet and submit for reimbursement. Last vet visit cost me... Read More »
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Complaint
Posted 3/31/2011
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1 Review
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0 Question
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61 Profile Views
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0 Answer
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Trustlinker since 03/31/11
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Review 3/31/2011
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I too would say avoid VPI. The cost and frustration are not worth it. And I'm really confused how VPI could have an A+ rating by the BBB if so many people are unhappy.
I signed my pet up for their policy in 2007. At first they were great. But wh... Read More »
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Complaint
Posted 2/9/2011
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1 Review
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0 Question
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77 Profile Views
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0 Answer
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Trustlinker since 02/09/11
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Review 2/9/2011
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I generally have let the VPI claims results alone as VPI did generously (for good PR & marketing reasons) give the September 11th search & rescue dogs coverage for life. However, this latest denial of coverage irks me to the point I feel if they a... Read More »
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Review 1/21/2011
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I had horrible experience with VPI.
I am trying to gather some complaints and file a lawsuit against them.
My dog had back pain and got medication for that and they said this medication is for golocoma!!!!!!!!!!! My vet was laughing. Turns out... Read More »
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Business's response - by Veterinary Pet Insuranceon 1/21/2011
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Hello Mohammad, I am responsible for replying to the reviews posted on this site and it seems that the information provided in your review suggests that you have not requested a dispute review. According to your policy, you have the right to reque... Read More »
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Complaint
Posted 8/16/2010
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 08/16/10
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Astoria, NY
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Review 8/16/2010
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This company is absolutely the worst! I have a 15 yr. old cat, who up until two years ago, was in perfect health. I opened up a policy for him when he was a kitten, and have faithfully paid $50 a month since he was five months old. Luckily, I've b... Read More »
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Review
Posted 4/23/2010
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1 Review
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0 Question
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69 Profile Views
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0 Answer
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Trustlinker since 04/23/10
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Review 4/23/2010
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Nine years ago we adopted out first Bernese Mountain Dog. We knew full well that they had their fair share of health problems so, for the first time, we bought pet insurance, and because of the breeds history of cancer, added the cancer rider. Whe... Read More »
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Complaint
Posted 1/19/2010
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1 Review
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0 Question
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107 Profile Views
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0 Answer
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Trustlinker since 01/19/10
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Wildwood, MO
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Review 1/19/2010
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This company is an absolute joke. We've paid them over $5000 in premiums during the last 5-6 years and never filed a claim until this month when one of our Boxers collapsed and was diagnosed with Cardiomyopathy. I looked at the policy and saw that... Read More »
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Complaint
Posted 1/4/2010
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1 Review
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0 Question
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115 Profile Views
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0 Answer
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Trustlinker since 01/04/10
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Review 1/4/2010
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We just lost our Irish Setter to a fast moving cancer. Within a week of diagnosis, we had to put her down. We spent $2200 in that one week to try to get her some help, assured by the vet and the oncology specialist that this was cancer and would b... Read More »
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Complaint
Posted 12/2/2009
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 12/02/09
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Friendship, NC
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Review 12/2/2009
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I can't say enough bad things about this company.
They regularly do not cover much of anything. Had a 382 dollar emergency vet visit for hives/an allergic reaction and they literally covered 52 dollars of the visit. An ear infection in the dog wa... Read More »
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Complaint
Posted 10/23/2009
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1 Review
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0 Question
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173 Profile Views
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0 Answer
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Trustlinker since 10/23/09
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Virginia Beach, VA
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Review 10/23/2009
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I purchased the premium policy for my 5 month old puppy. My 105.00 vet visit was denied, they tried to say the vet didn't provide detailed info, which is NOT true, they showed me what they sent, a detailed invoice of all services rendered on that... Read More »
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Complaint
Posted 4/21/2009
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 04/21/09
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Lake Grove, OR
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Review 4/21/2009
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If you are reading this, you are one of the smart ones doing their homework ahead of time. Save your money. VPI has a stable of attorneys willing to do and say anything to save the company a buck. I wasn't so proactive in my research. They can can... Read More »
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Complaint
Posted 12/19/2007
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1 Review
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0 Question
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151 Profile Views
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0 Answer
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Trustlinker since 12/19/07
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Review 12/19/2007
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My Fiance and I had been highly referred to VPI Pet Ins. from a family friend. So I signed up our pomeranian in Aug of 07. In Oct my dog was starting to act strange so I took him to the vet, he had kept him for three night to run some tests.(outco... Read More »
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Complaint
Posted 12/15/2007
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1 Review
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0 Question
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113 Profile Views
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0 Answer
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Trustlinker since 12/15/07
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Review 12/15/2007
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For the year that my husband and I are stationed in Iraq, I bought VPI insurance for our three dogs. At no time was I warned by the sales representative that the insurance would not cover major surgeries during that first (& only) year. Six months... Read More »
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Complaint
Posted 9/21/2007
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1 Review
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0 Question
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162 Profile Views
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0 Answer
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Trustlinker since 09/21/07
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Review 9/21/2007
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My fiance and myself had a policy on two of our dogs, that ended up being a waste of money and an even greater waste of our time with dealing with their customer service and claims department. One of our dogs, less than a year old had to go throug... Read More »
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Complaint
Posted 9/1/2007
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1 Review
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0 Question
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147 Profile Views
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0 Answer
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Trustlinker since 09/01/07
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Review 9/1/2007
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WASTE OF MONEY. FALSE SENSE OF SECURITY!!!
When I started my current job in May 2006, I did not know that VPI was offered at a discount rate for employees. When I found out about this insurance, I signed up right away in December 2006. I have t... Read More »
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