Complaint
Posted 10/3/2024
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1 Review
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Trustlinker since 10/03/24
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TACOMA, WA
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Never received my custom sofa and then, silence.
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These guys come across like your best friends on email and phone, but don't be fooled. I will gladly send my email thread with them to anyone that Googles me and sends me an email request. They are all friendly notes with failed promises. They str... Read More »
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Review
Posted 3/16/2017
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1 Review
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0 Question
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Trustlinker since 03/16/17
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LOS ANGELES, CA
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My Coolsofa sofa
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Best furniture purchase ever made.
Two adults, a Wiley boy and a large dog.
I purchased a velvet green beauty that has been going strong for over 8 years. This year is her 9th year I think and her framing and cushioning is still
Strong and go... Read More »
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Complaint
Posted 2/28/2017
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 02/28/17
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ORANGE, CA
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Review
Posted 1/9/2012
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 01/09/12
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Complaint
Posted 7/23/2011
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 07/23/11
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Review 7/23/2011
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Miserable experience with this company. Customer service and quality of work is horrible. Sent two sofas and both were wrong. I kept the last one because I had no choice. I could not get them to try and resolve the problem. They just hung up on me... Read More »
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Review
Posted 5/3/2011
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1 Review
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0 Question
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36 Profile Views
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0 Answer
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Trustlinker since 05/03/11
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Review 5/3/2011
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I purchased the essex sectional sofa in tan leatherette and so far I am happy with it. It did take a little over six weeks from the date I purchased it to receive it, which was a little longer than their 10-14 for processing and 7-14 for delivery... Read More »
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