Jim C.'s review of PC Security Shield

PC Security Shield

         
Customer Reviews & Ratings
Complaint Posted 5/24/2010
. 1
. 0
Review 5/24/2010
Purchased their product 'The Shield Deluxe 2009' near a year ago. The program uses the core module from BitDefender which is a fairly good anti-virus engine. March 22 we received a faulty antivirus update, which incorrectly tagged critical system files as malicious. The problem affected 64-bit Windows versions and left computers unable to boot. Not believing it could be The Shield Deluxe 2009, plus not having a PC to check for solutions on-line, a complete system restore was necessary. Many hours were spent and data lost. After the fact I contacted PC Security Shield via e-mail outlining my problem. I left full information and phone numbers. Their response was a canned message to call them. Now, within 90 days of the subscription end I get an email saying that unless I call them my subscription will be automatically renewed. This is a bad, bad company with zero customer support. Stay away!
 
 
 
Was this review helpful? (3)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   Address   109 Commerce Road
Boynton Beach, FL 33426
Website   http://www.pcsecurityshield.com Email  
Contact   Dan Scaduto Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.