Brad W.'s review of MagicJack LP

MagicJack LP

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Customer Reviews & Ratings
Complaint Posted 6/9/2010
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Review 6/9/2010
While I have been with MagicJack coming up on a year, it took me almost that long to get a PolyCom device to work with this product. FINALLY after we got it working, I was willing today to extend my contract 5 years. When logging into my site it had I could extend 5 years for 59.95 or 1 year at 19.95. I selected the 5 year one and then a new window pops up saying I owe 69.95. As with several others, your only option is to do the online chat which is a real negative when you could get something done much faster having a quick call. However if they are as unwilling to help online, I'm not sure if on the phone would help either. If you are really technical and can do things on your own, this is a great service. If you ever have billing or technical issues, get ready...
 
 
 
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Additional Business Information
Hours   Phone   (561) 594-2140 Address   5700 Georgia Avenue
West Palm Beach, FL 33405
Website   Email   russop@magicjack.com
Contact   Peter Russo Other  
 
 
 
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