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They still pick up the phone when I call
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Thomas from IDS was able to come in and help identify several key issues at the heart lack of profitability over the last eighteen months. He then provided guidance on how we could provide the needed changes. They developed budget forecasting tools and KPIs, which now enable us to see where we currently stand and where we should be going. Their team worked diligently to ensure that we had the right strategies in place, even introducing us to new software to improve our business tracking. The level of detail and professionalism they brought to our business was impressive. We are now much more confident about our path forward, thanks to the practical tools and insights provided by IDS. We have also been able to get them on the phone even after we finished our engagement. This stands out because we have always had to chase companies in the past to tie up loose ends. Thomas returned every call and or email we threw at him for weeks after he left.
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