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Review 11/12/2009
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I have built my company on customer service. So, I'm a stickler for it. I'm almost never satisfied with the customer service that I receive from other businesses. I’m always disappointed. Back in July, I had Elie completely go over my red Tesla Roadster. I have never been MORE satisfied with the quality of the product, the service and the attentive customer service that I received. I really can’t say enough about Elie and the service I received. Everything about the whole experience was superb.
The items I had put in were the stereo package, amplified antenna, audiophile system, bespoke black and saddle leather interior with tan stitching, black perforated leather with black Alcantara put on the steering wheel, floor mats with the Tesla logo, the carbon fiber door sills, ceramic tint to the windows, 2 glove box doors, the rear tail light surrounds painted the body color, an iPod cover and finally, the inside of the hardtop covered in Alcantara.
The leather included the dashboard, complete coverage of the doors, the rear wall, and the seats. All of it was beautifully, perfectly done. The sound system and it's reception is incredible. I drove the car up to the Menlo Park Tesla dealer and had a crowd of Tesla employees listening, dumbstruck, to the sound system. It’s that good. And I hardly ever plug the sound system in to be charged.
The navigation system is better and easier to use than any OEM system in any car that I have ever owned. And that goes back to my first navigation system in a BMW 7 series back in 1997.
If you are unhappy with the interior of your Tesla or the sound or navigation system, I urge you to speak with Elie. He really, really knows what he’s doing. I’ve never been happier with any company’s product or service and I’m sure you will be too.
Here are some pictures. http://picasaweb.google.com/rcellio/TeslaPictures#
Thanks Elie,
Ron Elliott
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